Privacy Policy

EasyPsychicDirectory.com Privacy Policy (US, UK, EU)

Last updated: 03/30/2026

This Privacy Policy explains how EasyPsychicDirectory.com (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our website, EasyPsychicDirectory.com, and related services (the “Services”). By using the Services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Services.

1. Who We Are and How to Contact Us

EasyPsychicDirectory.com is the data controller of your personal information when you use the Services.

Email: [support@easypsychicdirectory.com]

If you have questions about this Privacy Policy or our data practices, you can contact us using the details above.

2. Information We Collect

We may collect and process the following categories of personal information:

Information you provide to us
- Identification and contact details: name, email address, phone number.
- Account information: username, password, IDs needed to create and manage your account.
- Practitioner/listing information: profile photo, bio, services offered, modalities, pricing, availability, website links, social profiles.
- Content and communication: messages, inquiries, reviews, ratings, feedback, and other user‑generated content you submit through the Services.
Information we collect automatically
When you use the Services, we automatically collect:
- Technical data: IP address, browser type and version, device identifiers, operating system, language settings.
- Usage data: pages visited, links clicked, time and date of visits, time spent on pages, referring/exit URLs.
- Approximate location based on your IP address.
Cookies and similar technologies
We use cookies, web beacons, and similar technologies to:
- Operate and secure the Site.
- Remember your preferences and settings.
- Analyze performance and usage.
- Support marketing and analytics.

You can manage cookies in your browser settings. Where required by law (e.g., EU/UK), we will ask for your consent for non‑essential cookies via a cookie banner or similar tool.

Information from third parties
We may receive information from:
- Payment processors (limited billing details and transaction metadata, but not full card numbers).
- Analytics and advertising providers.
- Third‑party platforms you connect to the Services (for example, if you link your listing to an external booking tool).

3. Purposes and Legal Bases for Processing

We process personal information only where we have a legal basis to do so. For users in the EU/EEA and UK, our legal bases under GDPR/UK GDPR include: consent, contract, legal obligation, and legitimate interests.

We use your information for the following purposes:

To provide and operate the Services (e.g., create accounts, host practitioner listings, enable search and contact between users and practitioners).
- Legal basis: performance of a contract, legitimate interests.
To communicate with you about your account, listings, bookings, changes to our terms or policies, and security updates.
- Legal basis: performance of a contract, legal obligation, legitimate interests.
To process payments and prevent fraud.
- Legal basis: performance of a contract, legitimate interests, legal obligation.
To personalize content and improve the Services, including troubleshooting, data analysis, and testing.
- Legal basis: legitimate interests.
To send marketing communications (such as newsletters, promotions, and updates) where permitted by law.
- Legal basis: consent (where required) or legitimate interests.
To comply with legal and regulatory obligations, respond to lawful requests, and enforce our terms.
- Legal basis: legal obligation, legitimate interests.

Where we rely on your consent, you can withdraw it at any time by contacting us or using the mechanisms provided (for example, cookie controls or unsubscribe links).

We do not sell personal information in the ordinary sense of the word. We may share your information as follows:

Service providers (processors): Hosting, analytics, payment processing, email delivery, security, and customer support providers that process data on our behalf under contracts that require them to protect your information.
Practitioners/listings: If you contact or book a practitioner through the Services, we share relevant information (such as your name, contact details, inquiry, or booking details) with that practitioner to facilitate your request.
Business transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the relevant entity, subject to appropriate safeguards.
Legal and safety: To comply with laws, regulations, legal processes, or governmental requests, and to protect our rights, property, users, or others.
With your consent: We may share information for any other purpose disclosed to you and agreed by you.

5. International Data Transfers

We may transfer personal information to countries outside the EU/EEA and UK, including to the United States, where data protection laws may differ from those in your jurisdiction.

Where such transfers occur and GDPR/UK GDPR applies, we will rely on appropriate safeguards, such as:

Adequacy decisions by the European Commission or UK government.
Standard contractual clauses approved by the European Commission or UK authorities.

You can contact us for more information about the safeguards used for international transfers.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

For the duration of your account or listing.
For as long as required by law (for example, tax and accounting obligations).
For a reasonable period to resolve disputes, enforce our agreements, and maintain our records.

When we no longer need personal information, we will delete or anonymize it, or, if this is not possible (for example, due to backups), we will securely store it and isolate it from further use until deletion is possible.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account or interaction with us is no longer secure, please contact us immediately.

8. Your Rights (EU/EEA and UK Users)

If you are located in the EU/EEA or UK, you have certain rights under GDPR/UK GDPR, subject to conditions and limitations:

Right of access: Obtain confirmation of whether we process your data and receive a copy.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your data in certain circumstances.
Right to restriction: Request that we limit processing of your data in certain cases.
Right to data portability: Receive your data in a structured, commonly used format and transmit it to another controller where technically feasible.
Right to object: Object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, contact us using the details in Section 1. We may need to verify your identity before we respond.

You also have the right to lodge a complaint with your local data protection authority. For example:

In the EU: Your national supervisory authority.
In the UK: Information Commissioner’s Office (ICO) (www.ico.org.uk).

9. Rights of California and Other US Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including:

Right to know: Request details about the categories and specific pieces of personal information we have collected about you.
Right to access: Receive a copy of your personal information.
Right to deletion: Request deletion of personal information, subject to certain exceptions.
Right to correct: Request correction of inaccurate personal information.
Right to opt out of “sale” or certain “sharing” of personal information, if applicable.
Right to non‑discrimination: Not to receive discriminatory treatment for exercising your privacy rights.

We describe the categories of personal information we collect, the purposes of use, and how we share information in Sections 2–4 of this Privacy Policy.

To exercise your rights, contact us using the information in Section 1 and specify that you are making a CCPA/CPRA request. We may need to verify your identity before responding.

If we engage in activities that constitute “selling” or “sharing” personal information under CCPA/CPRA, we will provide a “Do Not Sell or Share My Personal Information” link and update this Policy accordingly.

Other US state privacy laws may grant similar rights; we will honor applicable requests consistent with those laws.

10. Children’s Privacy

The Services are not intended for children under 18, and we do not knowingly collect personal information from children under that age. If we become aware that we have collected personal information from a child under 18, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us.

11. Third‑Party Sites and Services

The Services may contain links to third‑party websites, platforms, and services (including practitioner sites and external booking or payment tools). We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date and, where required by law, provide additional notice (for example, by posting a notice on the Site or sending you an email).

Your continued use of the Services after changes take effect constitutes your acceptance of the updated Privacy Policy.

13. Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at:

EasyPsychicDirectory.com
Email: [support@easypsychicdirectory.com]

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